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CLASSIC WINGS (Trading name of Cirrus Aviation Ltd) - TERMS & CONDITIONS OF BUSINESS

 

 

In these conditions “The Company” means Classic Wings of Duxford Airfield Cambridge CB2 4QR

 

These Terms and Conditions apply to all flights and flight vouchers bought or placed by, or on behalf of, our clients. By purchasing a Voucher or booking a Flight with the Company, you agree on behalf of yourself and if not yourself, the person for whom the Flight is intended to be bound by them in their entirety.

Gift Vouchers:
Vouchers are valid for twelve months from the date of purchase and take flying takes place during the months of March to October inclusive. Any Flight purchased must be booked to take place within such period of validity. The expiry date is marked on the voucher and an extension may be available on payment of a fee.

Flight Booking:
Once you have booked the date of your flight, at least 7 days’ notice is required if you wish to make any amendments to the date or time. We reserve the right to postpone a Flight previously booked and to offer an alternative booking.  Please note that we cannot guarantee to offer a weekend booking or to fly you on a particular date.

 

Rapide flights operate on most Saturdays and Sundays, and some weekdays, between March and October.  Weight limit is 20 stone

 

Tiger Moth flights operate every day (except Mondays and Airshow days) between March and October.  Weight limit is 18 stone

 

All other flights have more limited availability which is available on request or by checking on our website www.classic-wings.co.uk

 

All flights must be pre-booked.  Flights depart from the Imperial War Museum Duxford (i.e. you must enter the Museum in order to take your flight, together with anyone accompanying you).

 


Flights:

All flights are subject to suitable weather conditions, aircraft serviceability and sufficient (minimum) passenger numbers.  The Company accept no responsibility for bad weather, mechanical problems or unforeseen events causing the contracted Flight to be cancelled or altered from that contracted for. The Company cannot be held liable for any costs incurred in this circumstance. It is the responsibility of the flyer to call for a weather check prior to setting off on the day of the flight. The flying status telephone number (01255 424671 or 01255 473832) is included on the confirmation letter

If the Flight is cancelled for whatever reason, it is your responsibility to re-book your Flight with the Company. If you fail to do this we reserve the right to void the Flight, or charge a cancellation fee of £50.

In the event that insufficient places have been booked five days prior to a flying day, the Company may cancel Flights for that date and offer alternative dates and/or venues. The Company maintains the right to cancel alter or reschedule your flying activity without incurring any penalty. Should the Company be obliged to cancel, the flyer can be rebooked to another day at no extra cost within the validity of voucher.

If you fail to arrive by your scheduled reporting time on the day of your pre-booked flight, or do not present your flight voucher, then you forfeit your Flight.  Your flight can be re-booked at the company's discretion on payment of a £50 cancellation fee

 

 

All flight times are “chocks-off” to “chocks-on” and you need to bring your voucher with you.

A Voucher is valid for a period of 12 months from the date upon which it is bought and can be used during our flying season of March to October inclusive. If your Experience is not taken within that time you will lose the right to participate in the Flight unless you have attempted to make a booking which  had to be postponed for normal operational reasons, or the validity period of the Voucher has been extended for some other reason under these Terms and Conditions..

 

Flight Risks:
 We are not qualified to express an opinion confirming that you are fit to fly and you must ensure that you are fit to fly.

You must not fly if you are suffering from any serious medical condition (including epilepsy, fits, severe head injury, high blood pressure or heart conditions), or have recently undergone surgery, unless you have a certificate of your fitness to fly from your doctor. You must not fly if you are pregnant or under the influence of alcohol or drugs. The Flyer is responsible for advising the Company of any disabilities or problems of health that might affect personal safety. The Flyer must not have consumed any alcohol prior to the Flight and we will be entitled at the time for any Flight to prevent a Flyer from flying who in our opinion may have consumed alcohol beforehand. No Flyer will be allowed to take part in any Flight unless they have attended the full safety briefing preceding the Flight.

Refunds:
DUE TO THE NATURE OF THESE ACTIVITIES, ALL VOUCHERS ARE STRICTLY NON REFUNDABLE UNLESS RETURNED WITHIN 14 DAYS OF PURCHASE.  All requests for refunds must be made in writing by the original purchaser. Refunds will always be made to the person who paid for the Voucher, and if originally purchased by credit card, the refund will be credited to the same card. Vouchers can be transferred to another name, or the validity date extended on the payment of an administration fee.

Cancellations:
At least 7 days notice is required if you wish to cancel or change a booking, otherwise the booking is forfeited and no recompense is payable.  Under certain circumstances the flight can be re-booked upon a payment of £50 cancellation fee.

Miscellaneous:
By purchasing a Voucher or Flight you authorise the Company to store the information provided in relation to the purchase of vouchers which will be kept in both manual and electronic storage systems and to exchange this information as passenger booking circumstances require.

The purchaser or the person(s) for whom the Experience is intended needs to be aware that the provision of the service is both seasonal and entirely weather dependant. 

Dangerous Goods:

Beware.
  Customers must not take onto any of our aircraft items deemed to be dangerous such as acids, poisons, flammable liquids, explosives, matches/lighters, bleach, incapacitating sprays, ignitable gas devices, or compressed gas. (Some exceptions apply,  contact us for further information.)


These Terms & Conditions shall be governed by and construed in accordance with English Law. The parties agree that the English courts have exclusive jurisdiction to adjudicate any dispute which arises in connection with these Terms & Conditions.

 

 

 

Latest news and Special Offers

ALREADY HAVE A VOUCHER?

If you have a flight voucher IT'S EASIER AND QUICKER TO BOOK A DATE AND TIME ONLINE! click here to see available dates


PRIZEWINNER!

Congratulations to Ernest Hart, winner of our July Airshow free prize draw. He has won a flight at IWM Duxford in our Tiger Moth. For info about our Tiger Moth flights click here


Spitfire & Harvard

NEW!! JUST LAUNCHED! Fly in the Harvard while the Spitfire flies alongside. Two amazing experiences in one! Click here for details



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