In these conditions “The Company” means Classic Wings of Duxford Airfield, Duxford, Cambridge, CB22 4QR. (Classic Wings is a Trading name of Cirrus Aviation Ltd)
These Terms and Conditions apply to all flights and flight vouchers bought or placed by, or on behalf of, our clients. By purchasing a Voucher or booking a Flight with the Company, you agree on behalf of yourself, and if not yourself, the person for whom the Flight is intended, to be bound by them in their entirety.
Our Flying Season
Our flying season runs from Mid March to early November. We do not operate any vintage flights outside these months but Trial Flights in a Cessna will continue throughout the winter subject to suitable weather conditions.
Gift Vouchers
Vouchers are valid for twelve calendar months from the date of purchase and are redeemable for flights which take place during our flying season. Vouchers must be redeemed for an activity that takes place before the expiry date shown on the voucher and we strongly suggest you redeem your voucher and book a flight experience at the earliest opportunity to ensure a wider choice of available dates. Once a voucher has expired it can no longer be used and cannot be redeemed or extended.
The purchaser or the person(s) for whom the Experience is intended needs to be aware that the provision of the service is both seasonal, entirely weather dependant and subject to operational circumstances. The recipient must meet the passenger restrictions of age, weight and medical restrictions.
Booking the Flight
Once you have booked the date of your flight, at least 7 days’ notice is required if you wish to make any amendments to the date or time. We reserve the right to postpone a flight previously booked and to offer an alternative booking. Please note that we cannot guarantee to offer a weekend booking or guarantee that the flight will take place on a specific date.
- Dragon Rapide flights operate on most weekends and some weekdays, between mid-March and mid-November. Weight limit is 18 stone (115 kg)
- Wing to Wing with a Spitfire experiences operate on selected weekends, between April and October. Weight limit is 18 stone (115 kg)
- Tiger Moth flights operate every weekend and on selected weekdays, between mid-March and mid-November. Weight limit is 18 stone (115kg)
- Flights in a Spitfire operate on selected weekends and certain Fridays, between April and October. Weight limit is 16.5 stone (105kg).
- Flights in a Cessna 172 operate throughout the week, Wight limit is 18 stone (115 kg)
- Super Cub flights operate on selected dates throughout the season, Weight limit is 16 stone (101kg)
- There are no flights on Mondays unless a Bank Holiday, and no pre-bookable flights are available on Air Show days.
- All other flights have limited availability, details of which are available on request or by checking on our website classic-wings.co.uk
You will need to bring your voucher or booking order confirmation with you, in order to gain access to IWM Duxford and to take your flight experience.
All flights must be pre-booked. Flights depart from IWM Duxford (you must enter the Museum in order to take your flight.) Your admission is included with your voucher and any guests accompanying you will be charged half the normal admission price.
Flight Conditions
All flights are subject to suitable weather conditions, aircraft serviceability and sufficient (minimum) passenger numbers. The Company accepts no responsibility for bad weather, unforeseen mechanical problems or unforeseen events causing the contracted flight to be cancelled or altered from that contracted for. The Company cannot be held liable for any costs incurred in this circumstance such as hotel accommodation or travel costs. Any delays or cancellations will be advised to the customer as far in advance as possible by text message and email, but in some circumstances this may be at short notice, i.e. on the day itself, so please ensure your contact details are correct and up to date.
If you fail to arrive by your scheduled reporting time on the day of your pre-booked flight, or do not present your flight voucher, then you may forfeit your flight and no refund will be given.
All flight times stated on our website are “chocks-off” to “chocks-on” (from when the aircraft moves off to when the aircraft comes back to a standstill)
Our on-board video equipment can fail on rare occasions. We cannot offer any form of compensation if this occurs during the flight. If the video equipment develops a fault prior to your flight, your flight will still go ahead.
Flight Risks
All flights operated by the company are fully insured for passengers and third party. Sightseeing flights are operated under an Air Operator’s Certificate (AOC).
We are not qualified to express an opinion confirming that you are fit to fly. If in any doubt you should consult your physician if necessary. Passengers must not fly if suffering from any condition which may create or lead to a dangerous situation in flight such as, but not limited to, blackouts, epilepsy, recurrent fainting or giddiness, any nervous disorder or other relevant illness or injury unless you have a certificate of your fitness to fly from your doctor. Any passenger suffering from the effects of alcohol or drugs will not be allowed to fly. No flyer will be allowed to take part in any flight unless they have attended the full safety briefing preceding the flight.
Refunds
DUE TO THE NATURE OF THESE ACTIVITIES, ALL VOUCHERS ARE STRICTLY NON- REFUNDABLE UNLESS RETURNED WITHIN 14 DAYS OF PURCHASE.
If a flight is cancelled by us for any reason listed under Flight Conditions, no refund is payable by the Company. The voucher can be transferred to another name, or exchanged towards a different experience of the same or greater value after payment of any price difference. Any queries regarding voucher validity, cancellations and re-booking must be made in writing by the original purchaser.
Cancellations by us
If the flight is cancelled for any of the Flight Conditions listed above, it is your responsibility to re-book your flight with the Company. If you fail to do this, we reserve the right to void the flight. Passengers should rebook any cancelled flights to take place within the validity period of the voucher, or to take place within 12 months from the cancelled flight date, after which your booking will expire. However, if we are unable to offer alternative dates due to lack of availability, the voucher/flight can be extended free of charge to the end of June in the following year.
In the event that insufficient places have been booked prior to a flying day, the Company may cancel flights for that date and offer alternative dates. The Company maintains the right to cancel, alter or reschedule your flying activity without incurring any penalty.
If your flight has been cancelled by us on four occasions, you are entitled to a refund equal to 50% of the amount paid (only applicable to flights purchased directly from Classic Wings). You must notify us in writing if you want this opt-out instead of flying.
Cancellations by you
At least 7 days notice is required if you wish to cancel or change a booking, otherwise the booking is forfeited and no recompense is payable.
If you need to cancel at the last minute due to serious illness of the person flying, medical proof will be required by us. You can then re-book your flight for an alternative date on payment of a re-booking fee which is 50% of the value of the experience.
Group Bookings
We will endeavour to rebook the entire group together on the next available date that suits all parties. If finding a new common date for the whole group is not possible, we offer flexibility. The individual vouchers can then be utilized separately by each group member on different available dates, subject to availability.
Customer Satisfaction
If a customer has any problems or complaints, please refer this to the Operations Manager or Crew on the day. We can usually solve a problem much better if it can be dealt with as it occurs, rather than at a later date. Get a better result if it is dealt with at the time,
Privacy Policy
By purchasing a Voucher or Flight you authorise the Company to store the information provided in relation to the purchase of vouchers which will be kept in both manual and electronic storage systems and to exchange this information as passenger booking circumstances require. Credit card details are not stored by us. Your privacy and security are important to us and for more details please see our Privacy Policy on the website.
These Terms & Conditions shall be governed by and construed in accordance with English Law. The parties agree that the English courts have exclusive jurisdiction to adjudicate any dispute which arises in connection with these Terms & Conditions.
December 2025